Returns Policy

Returns & Exchanges

If there are any issues with your order, please contact us as soon as possible.

We accept returns within 30 days of delivery for store credit or exchange only for change-of-mind purchases. Returned items must be in their original packaging, unused, in new condition, and with all tags attached.

Refunds are not available for change-of-mind returns.

Any items returned in used condition will not be eligible for a store credit or exchange, and you will be responsible for shipping costs to have the item/s returned to you.

Customers are responsible for return shipping costs unless otherwise advised by a member of the SOF team.

Refunds or replacements are not available for everyday wear and tear.

If you wish to exchange your item/s, you will be required to pay an additional shipping fee to have the new item sent out to you.

Exchanges will be shipped once we have received the original item and additional postage costs have been paid. We will contact you to arrange this.

If your item arrives damaged or faulty, please contact us within 7 days of delivery so we can assist you.

Return Address

Source Of Fibre
2/53-55 Garden Drive
Tullamarine VIC 3043
Australia

Please include your order number, name, and email address with your return to avoid delays in processing your store credit or exchange. These details can be found in your order confirmation email.